iPhone - Logs de falha não gerados no Windows

Question

Tenho alguns usuários testando meu aplicativo nas plataformas Windows e Mac. O aplicativo trava em alguns pontos, mas os usuários do Windows não podem obter logs de falha. Aqui está o que eles fazem

1. Execute o aplicativo e brinque até que ele cai
2. Sincronizar seu dispositivo com o iTunes
3. Procure logs aqui (em um Vista) C: Users AppData Roaming Apple Computer Logs CrashReporter MobileVice

Mas não há nada dentro do computador Apple pasta.

Alguma ideia? Obrigado.

Answer 1

Aside from you omitting parts of the path in that it should correctly be containing the login username - ow, now noticed you possibly did try to embed it, hence the double backspace after Users....

Ask your user if he possibly is using multiple computers for syncing his device. In case he does, he should check the machine he used first as those Logs are only synced with the "main"-machine, I believe. Bit of a shot in the dark but worth the attempt, I think.

Ow, and there may be another possible reason I just saw within another thread - credits to Kendall: If there is not crash log, it could mean the app was shut down for using too much memory - in that case you should see a message come up in the device console indicating your application is being shut down.